ZetBet Bookmaker Review
ZetBet is an interesting one, they operate under Mr. Play partners brand with a similar UI but . A relatively new name in the sports betting world, ZetBet has been making waves since its launch in 2022. Operating under the reputable MarketPlay Ltd., ZetBet aims to combine a wide range of sports betting markets with casino offerings, all under a fairly outdated interface and as I delved deeper, I found that ZetBet is a bit of a mixed bag—strong in some areas but lacking in others.
Here’s the full breakdown of what ZetBet has to offer, its strengths, its weaknesses, and whether it deserves a place in your betting routine.
Overall Rating: ★★★☆☆ (3/5 Stars)
ZetBet shows promise with its comprehensive sports markets, Esports focus, and decent promotions. However, it falls short with its lack of a mobile app, cluttered interface, and limited customer support hours. It’s a platform that feels like it’s still ironing out the kinks.
Pros
- Generous welcome offer: Bet £10, Get £10 Free Bet.
- Extensive sports and market coverage, including Esports.
- Licensed by the UK Gambling Commission and Malta Gaming Authority.
- Accumulator boost promotion adds value for multi-bet enthusiasts.
- Secure payment methods, including PayPal and Skrill.
Cons
- No dedicated mobile app; mobile experience feels cramped.
- Withdrawal times are slower than industry leaders (4–5 working days).
- Customer support is not available 24/7 and limited for unregistered users.
- Promotions are sparse beyond the welcome offer and acca boost.
1. Sports Markets and Odds: ★★★★☆ (4/5 Stars)
ZetBet doesn’t let you down when it comes to variety. Offering over 30 sports, it covers the staples like football, tennis, and horse racing, as well as niche options like table tennis and water polo. For Esports enthusiasts, ZetBet delivers one of the better experiences I’ve seen, with markets covering games like League of Legends, DOTA 2, and Counter-Strike.
Football fans will appreciate the depth of coverage, with hundreds of betting markets per match for major competitions like the Premier League and Champions League. However, the odds are average—adequate for casual bettors but unlikely to lure seasoned punters looking for sharper pricing.
Pros:
- Over 30 sports to choose from, including niche options and Esports.
- Extensive football markets with 350+ betting options per game.
- Reliable live betting options with real-time updates.
Cons:
- Odds are middle-of-the-pack compared to top-tier bookmakers.
Verdict: A solid sportsbook for variety, but odds could use a bit more edge to attract seasoned bettors.
2. Promotions and Welcome Offers: ★★★★☆ (4/5 Stars)
ZetBet’s welcome offer is a straightforward Bet £10, Get £10 Free Bet deal, making it accessible to casual bettors. The qualifying bet must be placed at odds of 2.00 or higher, and free bets must be used at odds of 1.80 or above within 14 days. While there are no wagering requirements, payment methods like Skrill and Neteller don’t qualify—a common but still frustrating restriction.
Their Zet Boost promotion for accumulators stands out, offering up to 77% extra winnings on accas with 4+ selections. While this is great for multi-bet punters, the platform lacks additional promotions for single bettors or long-term rewards like loyalty schemes.
Pros:
- Clear and easy-to-claim welcome offer.
- Zet Boost promotion adds significant value to accumulator bets.
Cons:
- Promotions are limited beyond the acca boost.
- No loyalty program or ongoing rewards for regular users.
Verdict: Decent offerings for new and accumulator bettors, but seasoned players might find the promotional slate underwhelming.
3. Platform and User Experience: ★★☆☆☆ (2/5 Stars)
ZetBet’s desktop site offers a standard layout – similar to Mr.Play: a left-hand sports menu, central markets, and a betting slip in the right bottom corner. While functional & offering roughly the same, the interface feels cluttered, especially for new users. On mobile, the experience worsens. With no dedicated app, the mobile site tries to replicate desktop functionality but ends up feeling cramped and awkward.
The lack of a streamlined mobile app is a glaring omission. For a bookmaker aiming to compete in today’s market, the absence of a dedicated app makes ZetBet feel outdated.
Pros
- Familiar layout for experienced bettors.
- Side-scrolling menu helps with navigation on desktop.
Cons
- No mobile app; mobile site feels cluttered and unintuitive.
- Cluttered layout can overwhelm first-time users.
Verdict: ZetBet is functional but far from polished, especially for mobile users.
4. Payment Methods: ★★★☆☆ (3/5 Stars)
ZetBet supports a range of payment methods, although some I’d never heard of before, including Visa, Mastercard, PayPal, Skrill, Neteller, and bank transfers. Deposits are instant, but withdrawals are slow, taking 4–5 working days. This lag puts it behind competitors offering same-day payouts or faster e-wallet processing times.
Another downside? ZetBet doesn’t support cryptocurrencies—a feature becoming increasingly popular among bettors.
Pros:
- Supports PayPal and other e-wallets.
- Low minimum deposit of £10.
Cons:
- Withdrawal processing is slower than industry standards.
- No cryptocurrency payment options.
Verdict: Adequate for casual bettors, but the slow withdrawal times may frustrate frequent users.
5. Live Streaming and In-Play Betting: ★★★☆☆ (3/5 Stars)
ZetBet’s live betting experience is decent but falls short of excellence. While they offer a variety of in-play markets with real-time updates, they lack live streaming for traditional sports. The one bright spot? Esports. ZetBet includes live streams for popular games, making it a standout choice for fans of competitive gaming.
Pros
- Extensive Esports markets with live streaming.
- Smooth in-play betting interface for traditional sports.
Cons
- No live streaming for football, tennis, or other traditional sports.
- Limited real-time stats and visuals for in-play markets.
Verdict: ZetBet caters well to Esports fans but leaves traditional sports bettors wanting more
6. Onboarding Process: ★★★★☆ (4/5 Stars)
Signing up on ZetBet is super straightforward. Their two-step registration process requires basic details like your email, name, and address. Verification is typically completed within 24 hours, and the site supports multiple currencies, making it accessible to international users.
Pros:
- Quick and user-friendly sign-up process.
- Supports seven currencies for global users.
Cons:
- No option to register via Google or social media.
Verdict: ZetBet nails the basics, though modern registration options would be a welcome addition.
7. Regulation and Safety: ★★★★★ (5/5 Stars)
ZetBet holds licenses from the UK Gambling Commission and Malta Gaming Authority, two of the most respected regulatory bodies in the industry. The platform uses 128-bit SSL encryption to safeguard user data, and all games are audited for fairness.
Pros:
- Licensed by top-tier regulators.
- Advanced encryption ensures user safety.
Cons:
- Limited international licenses for users outside the UK and EU.
Verdict: ZetBet excels in security and regulation, providing peace of mind for bettors.
8. Customer Support: ★★☆☆☆ (2/5 Stars)
Customer support is a mixed bag at ZetBet. Registered users can access live chat from 8:00 to 00:00 CET, but unregistered players are limited to email! While the live chat agents are helpful, the lack of 24/7 availability and phone support feels outdated.
Pros:
- Live chat is responsive for registered users.
- Email support is available.
Cons:
- No live chat for unregistered users.
- Limited support hours compared to competitors.
Verdict: Decent support for basic issues, but improvements are needed for accessibility.
FAQs
1. Does ZetBet have a mobile app?
No, ZetBet doesn’t offer a mobile app. The mobile site works but feels cramped and unintuitive.
2. What is ZetBet’s welcome offer?
ZetBet offers a Bet £10, Get £10 Free Bet promotion for new customers. Qualifying bets must be placed at odds of 2.00 or higher.
3. How long do withdrawals take?
Withdrawals typically take 4–5 working days.
4. Is ZetBet legit?
Yes, ZetBet is licensed by the UK Gambling Commission and Malta Gaming Authority, and uses SSL encryption for data protection.
5. Does ZetBet offer live streaming?
Yes, but only for Esports. Traditional sports lack live streaming options.
Is ZetBet a Legit?
ZetBet has potential, with strong sports markets, Esports coverage, and a simple welcome offer. However, its lack of a mobile app, slower withdrawal times, and limited promotions hold it back. Ideal for casual and Esports-focused bettors, but seasoned punters may want to look elsewhere.